Easy ordering, payment through salary, food delivered to dining location.
Benefits for Fazer
Beyond lunch sales. Add-on and cross sale.
Benefits for client
Easier daily life for employees; buying food home
Benefits for guest
Helping guest daily life, when it is possible to order food from portal and pick it from restaurant on way home
Fazer has fixed rate agreement with vendor. Additional work can be ordered with hourly chargeable basis.
Price for restaurant
Depends how BU handles the split for ICT pool costs, maintenance & license fee depends on how many restaurants the BU has
Requirements for restaurant
Manage Web Shop offering: products, prices, banners, marketing letters. Follow-up that transactions and payments match.
Requirements for HQ
Fazer's superuser needs to create restaurant and logins to the system, support restaurants. Create centralized offers and push them to restaurants (e.g. seasonal sales). Do centralized marketing letters.
Requirements for client
In co-operation with restaurant organize a pick-up point for the goods
Differentiation. In use in Sweden in 3 locations.